FAQs

Frequently Asked Questions (FAQs)

Welcome to the Lovey's Boutique Detroit FAQ page! Here you'll find answers to some of the most common questions our customers have. If you can't find the information you're looking for, feel free to contact us at loveysboutiquedetroit@gmail.com.

Ordering

1. How do I place an order? To place an order, simply browse our collections, select the items you love, choose your size and color, and add them to your cart. Once you're ready, click on the cart icon and proceed to checkout.

2. Can I change or cancel my order? You can change or cancel your order within 24 hours of placing it. Please contact our customer service team as soon as possible at loveysboutiquedetroit@gmail.com.

Shipping

3. What are your shipping options? We offer standard and expedited shipping options. Shipping costs and delivery times will be calculated at checkout based on your location.

4. Do you ship internationally? Yes, we ship to many countries around the world. International shipping rates and delivery times will be provided at checkout.

5. How can I track my order? Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.

Returns and Exchanges

6. What is your return policy? We accept returns within 30 days of delivery. Items must be in their original condition with tags attached. Please visit our Returns page for more information on how to process a return.

7. Can I exchange an item? Yes, we offer exchanges for a different size or color. Please contact our customer service team to initiate an exchange.

Products

8. How do I find my size? Each product page includes a size chart to help you choose the right size. If you're unsure, please contact us for assistance.

9. What materials are your products made from? We provide detailed information about the materials used in each product on the product page. If you have any specific questions, feel free to reach out to us.

Payment

10. What payment methods do you accept? We accept all major credit cards (Visa, MasterCard, American Express) as well as PayPal.

11. Is my payment information secure? Yes, we use secure encryption technology to protect your payment information. Your privacy and security are our top priorities.

Promotions and Discounts

12. How can I find out about sales and promotions? Sign up for our newsletter and follow us on social media to stay updated on the latest sales, promotions, and new arrivals.

13. Can I use multiple discount codes? Only one discount code can be used per order. If you have multiple codes, choose the one that offers the best discount for your purchase.

Contact Us

14. How can I contact customer service? You can reach our customer service team by emailing loveysboutiquedetroit@gmail.com. We strive to respond to all inquiries within 24 hours.

Thank you for shopping with Lovey's Boutique Detroit! We're here to make your shopping experience as enjoyable and seamless as possible. If you have any other questions or need further assistance, don't hesitate to get in touch.